Privacy Policy

1. Who We Are

QA by AI Pvt. Ltd.

Registered in India.

Email: [email protected]

Registered Office: QAbyAI, Mohali, Punjab

We provide an AI-assisted quality-assurance automation platform for software teams.

We operate as a B2B SaaS provider and do not process or execute customer source code on our servers.

2. Information We Collect

a. Information you provide directly

• Account details – name, company, email address, password.
• Billing information – payment details, billing address, tax ID (processed securely by third-party payment processors).
• Communications – messages or feedback you send to us.

b. Information collected automatically

• Usage data – pages viewed, actions taken in the app, time spent.
• Device data – browser type, operating system, IP address, and cookies.
• Analytics data – via tools like Google Analytics or Posthog to improve usability.

c. Information from third parties

If you connect external services (e.g., GitHub or Slack), we may receive minimal identifiers necessary to enable those integrations.

3. How We Use Information

We use your information to:

1. Provide, operate, and maintain the Service.
2. Process billing and manage subscriptions.
3. Communicate with you about product updates, support, and security.
4. Analyze usage to improve features and user experience.
5. Comply with legal obligations and enforce our Terms of Service.

We do not sell your personal information to anyone.

4. Legal Bases for Processing

Where applicable under data-protection laws (such as GDPR), we process personal data based on:

• Contract performance – to deliver the Service you subscribe to.
• Legitimate interests – product improvement and analytics.
• Consent – for optional marketing or cookies.
• Legal obligation – where required by law.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service.

Upon account deletion or contract termination, data is deleted or anonymized within a reasonable period unless retention is required by law.

6. Data Sharing and Disclosure

We may share information only with:

• Service providers – hosting, analytics, email, and payment partners under confidentiality obligations.
• Legal authorities – if required to comply with law or protect rights.
• Business transfers – in case of merger, acquisition, or sale of assets (with notice to affected users).

We do not allow our vendors to use your data for their own purposes.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you signed in.
• Remember preferences.
• Measure performance and traffic.

You can disable cookies in your browser, but some features may stop working.

8. Data Security

We use industry-standard technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.

However, no system is completely secure; you use the Service at your own risk.

9. International Data Transfers

If you access the Service from outside India, your data may be transferred and processed in other countries where our servers or partners are located.

We take reasonable steps to ensure adequate protection under applicable laws.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent for optional uses (e.g., marketing).
• Object to processing or request data portability.

To exercise any rights, email [email protected].

We may need to verify your identity before fulfilling requests.

11. Children's Privacy

Our Service is intended for business users over 18 years of age.

We do not knowingly collect information from minors.

If you believe a minor has provided information, contact us for deletion.

12. Changes to this Policy

We may update this Policy from time to time. The latest version will always appear on this page with the "Last updated" date.

If changes are material, we will provide notice through the Service or by email.

13. Contact Us

If you have questions or concerns about this Policy or our privacy practices, contact:

QA by AI Pvt. Ltd.

Email: [email protected]